RCM Director

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Ste. 1300 Houston, TX 77019

RCM Director - Job Overview

Schedule: Monday-Friday | Hybrid

At Legacy Community Health, you're not just joining a team; you're becoming a cherished member of our family. Here, your passion for healthcare meets a supportive environment where you can truly make a difference. As our new Director of Revenue Cycle Management, you will be at the forefront of ensuring our financial operations are not only efficient but also aligned with our core mission of delivering accessible healthcare to those who need it most.

• Role Highlights: You will oversee every facet of the revenue cycle, including patient access, billing, coding, and collections, ensuring a seamless process.
• Impact: Your work will directly support Legacy’s mission of providing accessible healthcare, making a tangible difference in the lives of our community.
• Collaboration: Engage with clinical, IT, and finance teams to enhance workflows, fostering a collaborative and innovative environment.
• Growth Opportunities: Take part in continuous development and mentorship programs, nurturing your team to achieve their highest potential.
• Work Environment: Thrive in a supportive, team-oriented atmosphere that values work-life balance and personal fulfillment.

Key Responsibilities

• Lead and manage the comprehensive revenue cycle process, ensuring every step from registration to collections is optimized.
• Develop and implement innovative strategies to enhance revenue capture, minimize denials, and boost cash flow.
• Ensure strict compliance with federal, state, and payer-specific regulations, including Medicaid, Medicare, and commercial insurance.
• Collaborate closely with clinical, IT, and finance teams to streamline workflows and improve data integrity.
• Monitor KPIs and provide insightful reports to executive leadership, driving informed decision-making.
• Lead, mentor, and grow a high-performing RCM team, fostering a culture of accountability and continuous improvement.
• Act as the primary liaison with third-party payers and external vendors, managing relationships and resolving reimbursement issues.
• Oversee audits, manage payer relationships, and spearhead initiatives to address reimbursement challenges.

Minimum Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field required; Master’s degree preferred.
• Minimum of 7 years of progressive experience in revenue cycle management, with at least 3 years in a leadership role.
• Experience in an FQHC or similar healthcare setting strongly preferred.
• In-depth knowledge of medical billing, coding (CPT, ICD-10), payer regulations, and healthcare reimbursement methodologies.
• Proficiency with electronic health records (EHR) and revenue cycle software systems; experience with eClinicalWorks (eCW) is a plus.
• Strong analytical, leadership, and communication skills.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.