RDU Airport - Wheelchair Agent

Company : Guardian Proservices

Job Description - RDU Airport - Wheelchair Agent

JOIN OUR TEAM:
As a valued member of the Guardian Professional Services Team, you will provide safe and courteous wheelchair services and be the friendly face that helps passengers travel comfortably and confidently.

Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
Push wheelchair passengers to and from gates
Carry passengers’ carry-on luggage
Assist with checked and claimed luggage as needed
Roll customer-occupied wheelchair safely
Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
Complete any necessary wheelchair or incident reports as needed
Follow dispatcher gate orders
Assist passenger with any problems, questions, or concerns
Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
Demonstrate regular, predictable attendance at job location
Exceed customer service and safety standards
Carry out other duties as assigned

Job Specifics & Requirements:

Working closely with the Airline Personnel and Team Members
Must be at least 18 years of age
Authorized to work in the United States
Must be able to pass background clearance verification.
Must have valid Driver's License and proof of car insurance.
Ability to stand, walk, stoop, bend, push, pull throughout entire shift
Experience in customer service preferred
Hospitality experience a plus!
Healthcare experience a plus!
Strong verbal & written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
Complete all required training including airport compliance
Able to obtain an Airport SIDA Badge to complete the onboarding process.

Appearance Guidelines:
Employees are expected at all times to present a professional business-like image, when working behind the scenes at the Airport. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted.
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management at hire.
Clean & well-maintained approved uniforms must be worn on shift at all times
Additional requirements as specified by management and location
Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
Push wheelchair passengers to and from gates
Carry passengers’ carry-on luggage
Assist with checked and claimed luggage
Roll customer-occupied wheelchair safely
Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
Complete any necessary wheelchair or incident reports
Follow dispatcher gate orders
Assist passengers with any problems, questions, or concerns
Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
Demonstrate regular, predictable attendance at job location
Exceed customer service and safety standards
Carry out other duties as assigned

Payrate: $12.50/hr. with additional earnings from gratuities.
There are also Overtime Opportunities as needed.
Job Type: Full-time - 10 Hour Shifts - 4-day work week, 3 days off
Expected hours: 40 hours/week - AM (4am to 2:30pm) or PM (2pm to 12:30am) Shifts available
Job Type: Full-time
Benefits:

401(k)
Employee discount
Health insurance
Opportunities for advancement
Paid training
Sick Days
PTO
2-week paid vacation (after 1 year of employment)

Original job RDU Airport - Wheelchair Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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RDU Airport - Wheelchair Agent

Job Description - RDU Airport - Wheelchair Agent

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