Real Estate Assistant

Colliers is seeking a motivated, detail-oriented, and customer-focused Real Estate Assistant to join our Appleton commercial real estate team. This role provides administrative, operational, and tenant support across a diverse portfolio of commercial properties while partnering closely with property managers and real estate professionals.

The ideal candidate is highly organized, professional, proactive, and enjoys working in a fast-paced environment where no two days are the same. This position offers the opportunity to build a rewarding career in commercial real estate while gaining exposure to property management, tenant relations, budgeting, and business operations.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to the property management and real estate operations team.
• Maintain and organize electronic and physical filing systems.
• Prepare correspondence, reports, presentations, and property-related documents.
• Assist with document management, scanning, data entry, and record retention.
• Support special projects and operational initiatives as assigned.
• Manage incoming mail, office communications, and general administrative tasks.

Tenant Relations & Customer Service

• Monitor and manage shared email inboxes, routing inquiries and responding as appropriate.
• Assist with tenant communications and correspondence.
• Prepare and distribute tenant welcome letters, onboarding materials, and property notices.
• Provide timely, professional, and responsive customer service to tenants, vendors, and visitors.
• Support tenant appreciation initiatives, including event coordination, holiday gift ordering, and distribution.

Financial & Budget Support

• Assist with invoice processing, coding, and tracking.
• Support annual budgeting efforts and ongoing expense tracking.
• Help maintain accurate records related to property operations, contracts, and expenditures.
• Assist with accounts payable and other financial administrative functions as needed.

Vendor & Office Coordination

• Coordinate vendor communications, scheduling, and service requests.
• Assist with obtaining quotes and tracking vendor documentation.
• Monitor office supply inventory and coordinate purchasing and replenishment.
• Support front desk and office management responsibilities as needed.

• Associate's degree preferred or equivalent combination of education and experience.
• Previous administrative, office support, customer service, or real estate experience preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to manage multiple priorities while meeting deadlines.
• Professional demeanor with strong interpersonal and customer service skills.
• Ability to work independently while contributing to a collaborative team environment.
• Interest in commercial real estate, property management, or business operations preferred.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for professional growth and career development.
• Exposure to commercial real estate operations and property management.
• Collaborative and team-oriented work environment.
• Meaningful work supporting a diverse commercial property portfolio.
• Mentorship from experienced commercial real estate professionals. 

Benefits

Colliers and Inland Family of Companies is committed to supporting our employees through a comprehensive benefits package designed to promote health, financial wellness, and work-life balance, including:

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• 401(k) retirement plan with company match
• Company-paid life insurance 
• Disability insurance
• Paid time off (PTO) and paid holidays
• Parental leave benefits
• Employee Assistance Program (EAP)
• Professional development and training opportunities
• Employee referral bonus program
• Wellness initiatives and employee engagement programs
• Opportunities for career growth and advancement