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Real Estate Client Services Coordinator

Job Description - Real Estate Client Services Coordinator

Company Description


Jobs for Humanity is partnering with chloe to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.


Company Name: chloe


Job Description



Join our real estate team in Lebanon and help clients feel supported from first inquiry through closing. You’ll be the primary point of contact, ensuring fast responses, organized coordination, and a smooth communication flow throughout the sales journey.


Job Purpose

Provide exceptional customer service to real estate clients by managing inbound inquiries, coordinating viewings, and maintaining clear, timely communication—while keeping lead records accurate and issues resolved promptly to achieve customer satisfaction targets.


Job Duties and Responsibilities

  • customer_service
  • lead_inquiries_management
  • service_level_agreement_sla_response
  • viewing_scheduling
  • client_communication
  • crm_tools
  • lead_tracking_and_ticketing
  • accurate_record_keeping
  • issue_resolution
  • problem_solving
  • empathy_and_active_listening
  • professionalism_under_pressure
  • time_management



Qualifications



Required Qualifications

  • crm_tools
  • lead_tracking_and_ticketing_systems
  • google_workspace_office
  • basic_real_estate_listing_knowledge
  • clear_communication
  • empathy_and_active_listening
  • problem_solving
  • time_management
  • professionalism_under_pressure



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