Real Estate Front Desk Receptionist

Job Title: Front Desk Receptionist

Job Summary:

Inch & Co Real Estate is seeking a friendly, organized, and professional Front Desk Receptionist to join our team. As the first point of contact for clients, agents, and visitors, you will play a critical role in creating a welcoming atmosphere and ensuring smooth daily operations in our office. The ideal candidate is a strong communicator with excellent customer service skills and a passion for real estate.

Responsibilities:

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  • Greet and welcome visitors: Be the face of the company, ensuring all guests feel welcome and are directed to the appropriate party.
  
  
  • Answer and direct phone calls: Manage a multi-line phone system, screen and transfer calls to the appropriate departments or agents.
  
  
  • Schedule appointments: Coordinate meetings between clients, agents, and other stakeholders, and manage the office calendar.
  
  
  • Manage mail and deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed.
  
  
  • Assist with administrative tasks: Provide support with data entry, filing, scanning documents, and maintaining office supplies.
  
  
  • Maintain a clean and organized reception area: Ensure that the front desk and waiting areas are tidy, well-stocked, and presentable.
  
  
  • Client support: Respond to client inquiries, provide property information, and assist agents with administrative tasks related to listings and transactions.
  
  
  • Data management: Update client records, property listings, and office databases as needed.
  
  
  • Collaborate with team members: Work closely with real estate agents, brokers, and other staff to ensure seamless office operations.
  
  
  
  

Qualifications:

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  • High school diploma or equivalent required; post secondary training preferred.
  
  
  • Previous experience in a receptionist, front desk, or administrative role, preferably in real estate or a related field.
  
  
  • Excellent communication and interpersonal skills.
  
  
  • Strong organizational abilities and attention to detail.
  
  
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with customer management systems.
  
  
  • Ability to multi-task, prioritize tasks, and work independently in a fast-paced environment.
  
  
  • Ability to maintain a high level of confidentiality.
  
  
  • Customer service orientation and problem-solving skills.
  
  
  • Professional appearance and demeanor.