ReBath - Call Center Agent

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team!

RESPONSIBILITIES

Lead Generation Extraordinaire:

• Dive into outbound calls with zest to generate leads and discover potential customers.


• Explore diverse prospecting methods to expand our lead database.


• Qualify leads like a pro based on our predetermined criteria.

Appointment Setting Maestro:

• Master the art of setting appointments for our stellar sales representatives with qualified leads.


• Juggle and coordinate appointments with finesse.


• Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.

Database Rockstar:

• Rock our lead databases, keeping them accurate, up-to-date, and ready for action.


• Record lead interactions in our cutting-edge CRM system.


• Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.

Collaboration Champion:

• Work closely with the call center supervisor and contemporaries to align lead generation strategies.


• Have a can-do attitude, ready to tackle a fast-paced, fun environment.


• Together, let's take our lead generation game to new heights!

Performance Metrics:

• Meet and exceed monthly and quarterly lead generation targets.


• Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.

QUALIFICATIONS:

• 5 Years of customer service experience


• Proficient with MS Word, Excel, and Outlook.


• Your communication skills are top-notch.


• Attention to detail with effective time management and organizational skills.


• Navigate CRM software and lead tracking systems with ease.


• Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.


• Self-motivated and strong work ethic


• High school Diploma or GED Required.

Skills:

• Persuasion and influence.


• Relationship building and networking.


• Ability to work independently and as part of a team.


• Time management and organizational skills.


• Adaptability to changing market trends.

Job Type: Full-time

Salary: $15.00 - $19.00 per hour

Benefits:

• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Shift: 8-hour shift, some evenings, and weekends are required

Work setting: In-person

Education: High school or equivalent