Recare Coordinator

Description

The Recare Coordinator will be responsible for answering phones, keeping track of schedules for the next 6 months, working recare to maintain full schedules of Hygienists- current and future. This position plays a key role in providing excellent customer service, managing patient schedules and ensuring efficient workflow.

Schedule:

• Mon: 8:00 AM -2:00 PM
• Tues: 8:00 AM -2:00 PM
• Wed: 11:00 AM - 7:00 PM
• Thur: 8:00 AM -2:00 PM
• Every Other Fri: 8:00 AM -2:00 PM
• Every Other Sat: 7:30 AM- 1:00 PM

Friday's and Saturday's will rotate. One week you will work Friday, and the next week you will work Saturday.

Compensation:

• $17-$19  per hour

Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.

In addition, all employees—both full-time and part-time—are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match.

We are committed to providing valuable benefits to meet the diverse needs of our team.

Requirements

Job consists of:

-Calling patients who are due/overdue and scheduled for current cleaning appointments

-Keeping track of schedule for the next 6 months

-Consistently working Recare to maintain full schedules of Hygienists-current and future

-Contact patients with any changes in appointments

-Tracking advances Cancels (1-3 days prior to appointment) as well as same day cancel/fail

-Review schedules 3 weeks out

-Inactivate patients who are no longer with the office

-Move patients to their own account

-Daily interaction and communication with Clinic Director Re: Hygiene schedules

QUALIFICATIONS

• Proven experience in a customer service, preferably in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.
• High school diploma or equivalent

PHYSICAL REQUIREMENTS

• Must be able to lift up to 15-30 pounds at time.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.