Receptionist

Description

1. Title of position: Receptionist
2. Type of Position: Hourly
3. Location: Rio Rancho, NM.
4. Type of Employment: Hourly
5. Salary range: $ 15.00 - $17.00 per hourly based on experience and specialized skills (e.g., bilingual, benefits  coordinator, etc.). There are opportunities for advancement in salary and responsibilities. 
6. Work Schedule: Monday, Tuesday and Thursday 8-5,  Wednesday and Friday 10-7  with 1 hour off for lunch
7. Description of duties and responsibilities: Coordinate administrative activities for an expanding outpatient behavioral health organization with locations in Santa Fe and Albuquerque.      
8. Qualifications for position: Minimum qualifications include GED or HS Diploma. Education/training in business administration, healthcare administration, and/or working with an Electronic Health Records. Bilingual preferred. 
9. Skills and knowledge required: 
   1. Work with an Electronic Health Records to complete tasks related to verification of insurance benefits, scheduling, maintaining patient’s file (including demographic information, copies of insurance cards, copay collections, etc.)       
   2. Adheres to all HIPAA guidelines/regulations of client’s files and records.  
   3. Screen clients and complete administrative intakes for persons challenged with mental health and/or substance use issues. 
   4. Collect payments from clients in person and over the phone. 
   5. Verify benefits with insurance companies.
   6. Provide secretarial and clerical support functions for staff, provide light office cleaning.
   7. Maintain calendars and schedule meetings and appointments for staff.
   8. Perform  a variety of sorting and filing tasks.
   9. Proficient in all MS Office software.
   10. Attend and complete all required training as directed by the supervisor.
   11. Other duties as assigned.
10. Personal  Qualities: 
    1. Well organized
    2. Able to communicate and work effectively with a team
    3. High level of Integrity and honesty
    4. High degree of emotional and relational intelligence
    5. Customer Service/Client orientation
    6. Able to be proactive and anticipate the needs of the CEO and organization
    7. Able to respond to evolving business needs and priorities