Receptionist

Position Overview:

Focus Clinic is seeking a warm, organized, and tech-savvy Receptionist to serve as the first point of contact for our patients and families. In this vital front-desk role, you will help ensure that every child and parent feels welcomed and supported from the moment they walk through our doors. You will manage scheduling, check-ins, communications, and various administrative tasks that are essential to maintaining a smooth and caring clinical environment. If you are passionate about helping families, value efficiency and professionalism, and want to be part of a mission-driven healthcare team, we encourage you to apply.

Key Responsibilities:

• Greet and check in patients and families with warmth and professionalism.


• Answer incoming calls, respond to messages, and manage appointment scheduling.


• Collect and verify patient forms, insurance information, and payments.


• Maintain a calm and organized front desk, even during busy times.


• Communicate effectively with clinical staff to ensure smooth transitions and timely care.


• Manage confidential information in accordance with HIPAA and clinic policies.


• Assist with administrative projects and support various operational needs as assigned.

Qualifications:

• Prior experience in a front-desk or administrative role, preferably in a healthcare or pediatric setting.


• Strong interpersonal and written communication skills.


• Demonstrated ability to manage multiple tasks efficiently and with attention to detail.


• Proficiency with computer-based systems, including scheduling software and electronic health records (EHR).
  


• Calm, compassionate, and professional demeanor, especially when interacting with children and families.


• Commitment to the values and mission of Focus Clinic, including integrity, empathy, and excellence in service delivery.

Why Join Focus Clinic?

• Be part of a leading faith-based healthcare organization that prioritizes comprehensive and individualized care for children.


• Work alongside a passionate and dedicated team of ADHD and learning disability experts.


• Make a difference in the lives of children and their families.


• Access to ongoing training and professional development opportunities.


• Opportunity to work in a supportive, innovative environment that values your skills and contributions.

About Focus Clinic:

Focus Clinic is a faith-based healthcare organization dedicated to providing comprehensive care for children with ADHD, learning disabilities, and behavioral challenges. Our multidisciplinary approach integrates state-of-the-art technology and evidence-based treatments to support each child’s unique needs. We offer a wide range of services, including computer-based cognitive assessments, qEEG studies, neurofeedback, home cognitive therapy, prescription management, nutritional support, coaching, and 504 plan advocacy. By combining medical expertise with a compassionate, holistic approach, we empower children and families to achieve lasting success.

Click here to visit our website and learn more about Focus Clinic.