Receptionist

Under the supervision of the Business Services Director or the indirect supervision of other Department Heads, the Receptionist performs routine clerical, administrative or support work of varying difficulty including answering telephones, receiving the public, providing customer assistance, cashiering, data entry, data processing, data interpretation, report development, general records management and bookkeeping. Attends meetings for the purpose of taking minutes and preparing reports as necessary.

Essential Duties and Responsibilities

1. Answer telephones, take messages or transfer calls. Including the providing of information upon request.
2. Assist District residents or other customers in completing forms required for service desired and explains District procedures upon request.
3. Develop and maintain general filing system and records management system.
4. Receive the public and answer questions, respond to inquiries from employees, citizens and others and refer when necessary to appropriate persons.
5. Serve as the cashier including receipting of fees and other payments and posting of monies to appropriate accounts.
6. Operate listed office machines as required.
7. Receive and distribute incoming mail, processes outgoing mail.
8. Compose, type and edit correspondence, reports, memoranda, letters, etc., for administrative staff and governing Board Members as necessary. Requires judgment as to content, accuracy and completeness.
9. Receive, type or otherwise handle confidential materials relating to personnel and department operations under the direction of the Business Services Director, or other assigned supervisor.
10. Act as a custodian of District documents and records.

The above listed examples of work are not intended to be all-inclusive. The District reserves the right to assign additional duties and responsibilities it deems necessary or desirable, as well as take away any duty and responsibility at its discretion.

Knowledge, Skills and Abilities

1. Ability to think logically and quickly.
2. Ability to listen and apply information and instructions.
3. Ability to read and comprehend technically written materials and manuals.
4. Ability to work with elected officials.
5. Good judgment and use of discretion.
6. Ability to make decisions consistent with District Policies and Guidelines.
7. Ability to write legibly, speak distinctly and have good hearing.
8. Requires confidentiality and ability to remain calm under stress.
9. Working knowledge of spreadsheet, database and word processing software used by the District.
10. Skills in the use of the computer applications used by the District that applies to this position.
11. Ability to deliver excellent customer service
12. Ability to work independently and effectively
13. Ability to handle situations firmly, courteously, tactfully and impartially.

Minimum Education, Training and Experience Requirements

1. High School Diploma or GED.
2. Two years office related experience.