Receptionist

Key Responsibilities

• Answer and manage a high volume of phone calls with a cheerful, professional tone
  


• Clearly communicate with patients, providers, other offices, and community vendors
  


• Provide accurate message-taking and handoffs to the appropriate staff
  


• Assist patients with phone troubleshooting using provided guides
  


• Efficiently gather patient information and help manage appointment flow
  


• Support front office operations including check-in, check-out, repairs, faxes, and mail
  


• Follow directions, collaborate with the team, and contribute to a positive, efficient work environment
  

Requirements

• Work hours are 8:00 AM - 4:00 PM Monday-Friday


• Clear, upbeat speaking voice and strong phone etiquette
  


• Excellent communication and active listening skills
  


• Detail-oriented with the ability to take accurate notes and relay messages
  


• Comfortable with multitasking and staying calm under pressure
  


• Previous front desk or medical office experience is a plus
  


• Team player with a helpful, can-do mentality
  

Benefits

• Medical Health Benefits
  


• Matching 401K
  


• PTO
  


• Paid Holidays