Receptionist

The Doolittle Institute, an AFRL Innovation Institute, supports the Air Force Research Laboratory by working to identify and foster new R&D partnerships, develop AFRL’s future and current workforce, enable rapid technology delivery to the warfighter, and license and commercialize AFRL technologies in the private sector. The Doolittle Institute is a member of the DEFENSEWERX Family of Innovation Hubs.

JOB SUMMARY

The Doolittle Institute is seeking a courteous, friendly, and professional Receptionist to serve as the welcoming face and voice of our 19,000 SF high-tech facility in Niceville, Florida. This part-time, temporary position requires on-site availability Monday through Friday. The ideal candidate will provide front desk support, assist visitors, and help maintain smooth daily operations.

ESSENTIAL FUNCTIONS

• Greet customers and visitors in person and on the phone.


• Open and close the facility as needed.


• Direct on-site customers to meeting rooms and provide information about local restaurants and hotels.


• Take, screen, and forward calls and messages professionally.


• Replenish snacks and beverages in the kitchen area as needed.


• Report facility issues to appropriate personnel for cleaning, maintenance, or repair when notified by customers.


• Enforce security policies subtly while maintaining a welcoming environment.


• Stand, sit, and assist with office and meeting room furniture adjustments, including lifting up to 40 pounds.


• Complete additional tasks assigned by management.
  

QUALIFICATIONS

• High school diploma or equivalent, plus 1–3 years of experience in a relevant role.


• Strong customer service, organizational, written, and verbal communication abilities.


• Must have sufficient scheduling flexibility for opening and closing shifts.


• Experience with Microsoft Office Suite, multi-line phone systems, audio/visual equipment support, and basic IT troubleshooting.


• Ability to successfully obtain and maintain a security clearance or successfully obtain and maintain ITAR license


• Must not have any conflicts of interest affecting DWX or its partners


• Ability to pass a background check

DEFENSEWERX VALUES:

• Teamwork: Leverage our strengths to achieve our objectives


• Respect: Be honest and transparent in all activities while valuing the contributions and priorities of others


• Integrity: Honor commitments to all those we serve


• Be Human: Celebrate and appreciate the authenticity of people


• Empathy: Truly seek to understand and value others’ place and opinions


• Deliver: Deliver clear and measurable outcomes aligned to program and partner objectives

Eligibility will be based on a clear showing that the applicant has training, education, and experience of the scope and quality sufficient to effectively carry out the duties of the position.

Applications will be accepted from all qualified persons. DEFENSEWERX does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other nonmerit factor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact DEFENSEWERX directly.

While this job description is intended to be an accurate reflection of the essential job required, management reserves the rights to modify, add, or remove duties from jobs and to assign other duties as necessary.