Receptionist

The Dental Practice Mechanics is one of the premier practice management consulting and outsourced insurance billing companies in the country.  We offer a variety of services for dental offices across the country including remote billing, claim submission, claims collections, business coaching and continuing education seminars across the US.  We believe in hiring for work ethic before experience. 

We are seeking a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As our receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Ultimately, a receptionist’s duties and responsibilities are to ensure the guests are welcomed positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office


• Direct visitors to the appropriate person and office


• Answer, screen and forward incoming phone calls


• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, applications, and brochures)


• Provide basic and accurate information in-person and via phone/email


• Receive, sort and distribute daily mail/deliveries


• Order office supplies and keep inventory of stock


• Update calendars and schedule meetings in conference rooms


• Perform other clerical duties as needed by the team.

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative or similar role


• Proficiency in Microsoft Office Suite


• Hands-on experience with office equipment (e.g. scanner and printer)


• Professional attitude and appearance


• Solid written and verbal communication skills


• Ability to be resourceful and proactive when issues arise


• Excellent organizational skills


• Multitasking and time-management skills, with the ability to prioritize tasks


• Customer service attitude


• High school diploma or GED