Receptionist

Honda Cars of Aiken

Essential Duties:

• This individual will receive calls to the dealership, determine the nature of the caller's business, and direct the caller to their destination
• Greets and receives customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Works cooperatively with the sales team
• Updates customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists in scheduling and confirming sales appointments
• Assists in the dealer exchange of vehicle process
• Participates in customer satisfaction process
• Participates in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Punctual with the ability to handle schedule flexibility