Receptionist

Fender Musical Instruments Corporation (“FMIC”) is located in Phoenix, AZ. Our brand mission is to accompany each player at every stage with products and brand experiences that fuel the pursuit of musical expression.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. We continually look to drive innovation and excitement in our new product introduction. Fender is more than a musical instruments brand, it’s a cultural symbol that resonates globally.

We are looking for a Front Desk Receptionist to be the first point of contact for our guests, vendors and delivery personnel. Are you passionate about music and enjoy being “in the spotlight”? Are you friendly to everyone you meet, highly organized and flexible? We are committed to excellent customer service (both internal and external) and are looking for a band member with the same commitment to join our team.  

This is an onsite role based out of our Phoenix, AZ office; hours are Monday - Friday 8 AM - 5 PM.

Essential Functions:

• Manage lobby area by greeting, welcoming, directing and announcing all guests and visitors via Envoy check-in system and validate parking as needed


• Maintain guest badge log


• Answering, screening, and forwarding all incoming phone calls while providing basic information as requested or needed


• Receive deliveries and couriers, as backup for mailroom activities


• Maintain security by following procedures and controlling building access (issue visitor badges, add and delete employee badges)


• Monitor employee reservation system (Zoom Workspaces) and ensuring proper protocol is being followed


• Maintain office supplies, beverages, and snacks by providing a daily distribution to all of the break areas


• Perform other clerical and administrative tasks and responsibilities as needed or requested


• Assist/backup for administrative assistants for meetings and events

Qualifications:

• High school diploma or the equivalent


• Excellent verbal and written communication complimented by exemplary customer service skills


• 1- 2 years of current/previous work experience in similar role & environment


• Professional, friendly, and courteous demeanor


• Ability to be confident, resourceful, and proactive to manage any and all issues that may arise


• Strong Microsoft Office Suite skills - Word, Excel, Outlook, PowerPoint


• Strong attention-to-detail


• Proven time-management, prioritization and organizational skills


• Exercises good judgement and is a team player


• Must be able to work with minimal direction in a fast-paced environment with quick turnaround times or deadlines


• Respect and sensitivity for cultural differences


• Music industry knowledge, in particular Fender brands and history is helpful & preferred, though not required

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.