Receptionist

Job Summary:

Premier Toyota of Amherst is seeking a skilled and enthusiastic Receptionist to join our dynamic team. As the first point of contact for our dealership, the Receptionist plays a crucial role in providing exceptional customer service to all visitors and callers. This is a full-time, salaried position in the automotive industry, located in Amherst, Ohio. The successful candidate will be an individual contributor, responsible for managing a wide range of administrative tasks and providing top-notch service to our valued customers.

Compensation & Benefits:

This position offers a competitive hourly rate based on experience. We also offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, employee discounts, and opportunities for career advancement within our growing company.

Responsibilities:

- Greet all customers and visitors in a friendly and professional manner
- Answer and direct incoming calls to the appropriate department or individual
- Assist customers with inquiries and provide accurate information about our products and services
- Maintain café area and serve customer café requests 
- Keep the reception area clean, organized, and welcoming at all times
- Receive and distribute mail and packages to the appropriate staff
- Process and file paperwork and data entry as needed
- Collaborate with other departments to ensure efficient operations and exceptional customer service
- Adhere to all company policies and procedures
- Other duties as assigned by the management team

Requirements:

- High school diploma or equivalent
- 1-2 years of customer service or administrative experience, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and other computer applications
- Professional appearance and demeanor
- Ability to remain calm and maintain a positive attitude in a fast-paced environment
- Must be able to work a flexible schedule, including weekends and evenings
- Bilingual candidates are encouraged to apply

EEOC statement:

Premier Toyota of Amherst provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, our company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. We are committed to a diverse and inclusive workplace and encourage individuals of all backgrounds to apply.