Receptionist

Since opening our doors in 1945, the Coyle Automotive Group has always recognized that our employees are our most valuable asset. When you join the Coyle team, you become part of an environment built on Honesty, Integrity, Teamwork, and Personal Growth.

At Coyle Chevrolet, our employees are the foundation of both our current achievements and our future success. Many members of our team have been with us for years, helping create the warm, family-focused atmosphere that defines who we are. We hope you will consider joining Coyle—where you can become part of a family, not just earn a living.

The Coyle Automotive Group - Collision Center is currently seeking an enthusiastic and responsible individual to assist with the day-to-day operations of our family-owned dealership.

BENEFITS:

• Competitive Pay


• Medical Insurance


• Dental Insurance


• Life Insurance


• 401k


• Great family oriented working environment 


• Family owned and managed company

RESPONSIBILITIES:

• 
  Answer incoming phone calls — Act as first point of contact for callers. Promptly pick up calls, greet callers in a friendly/professional manner. 


• 
  Direct calls / route callers — Determine appropriate person or department, and transfer calls accordingly. If the correct individual is unavailable, take and relay messages accurately.


• 
  Take and relay messages — Record caller information, message content and urgency; forward messages to intended recipients.


• 
  Update customers on repair status — Contact customers to inform them about progress, completion, or next steps regarding their repairs.


• 
  Speak with insurance companies / verify insurance — When applicable, handle communications with insurance providers, verify insurance information, confirm coverage/payment eligibility. 


• 
  Billing and payment processing — Collect payments (co-pays, balances, payments for repairs/services), post payments to system/ledger, maintain balanced cash/drawer or payment records.

REQUIREMENTS:

• Excellent verbal communication and phone etiquette


• Strong listening / active listening skills 


• Multitasking and organizational ability 


• Attention to detail 


• Basic computer and office skills


• Professional demeanor and customer service mindset


• Dependable and punctual

If this sounds like the perfect opportunity for you, then we encourage you to apply now!