Receptionist

Job Summary:
We are seeking a friendly, professional, and organized Receptionist to join our Ford dealership team. The Receptionist is the first point of contact for customers and plays a key role in delivering an exceptional customer experience. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

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  Greet customers and visitors promptly and professionally upon arrival

  
  


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  Answer and direct incoming phone calls in a courteous and efficient manner

  
  


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  Schedule service appointments and route calls to appropriate departments

  
  


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  Maintain a clean, welcoming reception and customer waiting area

  
  


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  Assist with basic administrative tasks such as filing, data entry, and document handling

  
  


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  Handle customer inquiries and provide general information about dealership services

  
  


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  Receive and distribute mail and deliveries

  
  


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  Support dealership staff with clerical duties as needed

  
  

Qualifications & Skills:

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  High school diploma or equivalent required

  
  


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  Previous receptionist or customer service experience preferred, automotive experience a plus

  
  


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  Strong verbal and written communication skills

  
  


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  Professional appearance and demeanor

  
  


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  Ability to multitask and remain organized in a busy environment

  
  


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  Proficiency with basic computer applications (phones, email, scheduling systems)

  
  


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  Reliable, punctual, and team-oriented