V

Receptionist

icon building Company : Viwinco
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Receptionist














Position Summary:

The Receptionist serves as the first point of contact for Viwinco, welcoming visitors and handling all incoming calls with professionalism and courtesy. This position plays a vital role in supporting Viwinco’s goal of becoming a World Class organization by maintaining a positive, organized, and customer-focused front office environment.


Primary Responsibilities:


  • Greet all visitors, including customers and walk-in applicants; ensure they complete the visitor log.

  • Direct visitors to the appropriate department or contact person.

  • Display a professional, courteous, and helpful demeanor at all times.

  • Help foster a clean, organized, and welcoming front office environment aligned with Viwinco’s World Class standards.

  • Answer all incoming calls by the second ring with a courteous and professional tone.

  • Screen and direct calls to the appropriate person or department.

  • Take and relay accurate messages when needed.

  • Sort and distribute all incoming mail and invoices.

  • Sort and file PODs (Proof of Delivery) documents accurately.

  • Assemble and distribute Viwinco catalogs upon request.

  • Set up a welcome sign for visiting guests and tour groups.

  • Order product literature from the OB department and manage the literature room inventory.

  • Pack and ship literature and sales tools to customers using the Viwinco truck.

  • Scan out rolling displays, hand samples, and bucks with hand scanner.

  • Provide backup support to the Customer Service team.

  • Take memos from customer service department out to production and shipping.

  • Manage the shipment of UPS parts in response to homeowner requests.

  • Procure office supplies to support company operations.

  • Coordinate and arrange lunches for company tours.

  • Perform other tasks as deemed necessary by management.



Requirements:


  • High school diploma or equivalent required.

  • Prior receptionist or administrative experience preferred.

  • Strong verbal communication and interpersonal skills.

  • Professional appearance and customer-service oriented mindset.

  • Proficient in Microsoft Office and basic computer applications.

  • Ability to manage multiple tasks with accuracy and efficiency.

  • Positive attitude and willingness to support various departments as needed

  • Bilingual (Spanish) a plus


 

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