Cobalt Service Partners, a leading provider of automatic door and commercial entrance solutions, is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for customers, visitors, vendors, and employees. In this role, you'll manage incoming calls, support multiple divisions, and ensure high-quality customer interactions while working closely with the team for clarity and communication. The ideal candidate is highly personable, professional, and excels in a fast-paced, customer-facing environment.
***This is a full-time, on-site role based in Sacramento, CA, Monday–Friday, 7:00 AM – 4:30 PM***
In this role you will…
- Answer a large volume of incoming phone calls and direct them appropriately.
- Provide clarity on customer calls to all divisions and help set priority and urgency for service needs.
- Serve as a primary point of contact for incoming service calls and general inquiries.
- Accurately log service calls, customer requests, and follow-ups into internal systems or CRM.
- Support dispatch, service, and other teams as needed to ensure smooth operations.
- Perform administrative tasks such as filing, data entry, document preparation, scanning, and other office projects.
- Greet and assist visitors, customers, vendors, and employees in a courteous and professional manner.
- Maintain proper security and visitor protocols at all times.
- Handle sensitive information with discretion and maintain confidentiality.
You’ve got what it takes if you have…
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Comfortable handling high call volumes
- Strong attention to detail
- Prior administrative or receptionist experience, ideally in a service-based company
- Very personable and cheerful
- Team-oriented
- Organized and self-starting
- Strong multitasking ability
Compensation & Benefits
- 100 % employer-paid medical for the employee
- Dental & vision coverage
- 401(k) plan
- Company-provided laptop and phone upon request
- Opportunity for advancement
- Pay rate: $18 – $24 per hour, based on experience