Receptionist

We are looking for a Service Receptionist/ Cashier

Description of the role:

The Service Receptionist/Cashier will be responsible for providing exceptional customer service and administrative support to the Service Department. This role requires excellent communication skills and the ability to multitask in a fast-paced environment. 

About the Company:

The Tantillo Auto Group is a reputable automotive company located in St. James, New York & Connecticut. We pride ourselves on providing exceptional customer service and a wide selection of quality vehicles. Join our team and be a part of our commitment to excellence.

We are always seeking qualified, enthusiastic individuals to work with us. Come join our team! 

Responsibilities:

• Greet and welcome visitors in a professional and friendly manner


• Excellent communication skills


• Answer and direct phone calls to the appropriate department


• Communicate with callers and visitors in a professional, friendly, and efficient manner


• Type memos, correspondence, reports, and other documents


• Manage the reception area, ensuring it is clean and organized


• Provide administrative support as needed, including data entry and filing


• Assist with scheduling and coordinating appointments


• Assist with customer leads or Online leads


• handling *C.S.I calls (*Customer Survey Index) 


• Handling all cash, credit card payments and transactions


• Handle customer inquiries and complaints with professionalism and efficiency


• Text and email management and other staff 


• Punctual nature and ability to handle schedule flexibility


• Punctual nature and ability to handle schedule flexibility


• Answer dealership group phones

Requirements:

• Prior experience as a receptionist or in a customer service role is preferred


• Excellent verbal and written communication skills


• Bilingual a plus 


• Proficient in Microsoft Office Suite


• Organized and detail-oriented


• Ability to speak clearly on the phone and in person 


• Ability to multitask and prioritize tasks


• Ability to follow basic direction and tasks


• Professional and friendly demeanor


• A professional appearance


• A clean driving record & valid driver’s license


• Competitive compensation of $45000.00 to $55000.00 Annually potential income

Benefits Available:

• Medical, dental, vision


• 401K


• Life insurance


• Paid vacation


• Paid training


• Employee pricing on products/service


• Opportunities for advancement

• Answer dealership group phones


• Text and email management and other staff 


• Greet and receive prospects and customers


• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson


• Work cooperatively with the Service, Parts & Sales team


• Communicate with callers and visitors in a professional, friendly, and efficient manner


• Type memos, correspondence, reports, and other documents


• Assist in scheduling and confirming sales appointments


• Excellent communication skills


• Professional presentation


• Punctual nature and ability to handle schedule flexibility


• A clean driving record & valid driver’s license 


• A professional appearance