Receptionist

About Us

At Mankato Motors, part of the Rydell Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Mankato Motor Co. is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Job Summary

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers' business, and direct the caller to their destination. This position will also be responsible for basic accounting skills, scanning, and filing. Hours are Monday through Friday, 9-6.  

Benefits

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  Medical and Dental
  
  


• Health Savings Account


• Life Insurance


• Vision Insurance


• 
  
  401K Plan with company match
  
  


• 
  
  Paid time off and sick leave
  
  


• 
  
  Growth opportunities
  
  


• 
  
  Paid Training
  
  


• 
  
  Discounts on products and services
  
  

Responsibilities 

• Answer phones and direct consumer to the proper department and follow up in a timely manner


• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution


• Operate switchboard telephone system


• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold


• Assist the managers with various clerical duties as needed.


• Scan documents


• Process paperwork and keys for dealer trades


• Buy in vehicle inventory


• Be friendly, professional, courteous and efficient when working with all customers and employees


• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office and Google documents a plus


• Available to work a Saturday if needed


• Ability to communicate customers' interests needs and requests to management and sales personnel


• Professional personal appearance


• Clean driving record

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.