Receptionist

Responsibilities

• Answers and directs incoming calls in a prompt, professional, and courteous manner, paging employees when required.


• Responsible for managing office voicemail and distributing messages.


• Greets all visitors, answers questions, and directs to meeting rooms, or connects them with staff members. 


• Manages, monitors, and responsible for general maintenance of reception area. 


• Opens, date stamps, sorts, and distributes incoming mail.


• Prepares outbound packages as per senders' requests and receives/distributes incoming couriers.


• Orders office supplies for district or assigned area.


• Willing and able to work in and adapt to change. 


• Knowledgable in department/project-specific software. 

Qualifications

• High school diploma. 


• Associates or bachelor’s degree, diploma or certificate in office administration program considered an asset. 


• 1 year of experience in an administrative role or equivalent technical experience. 


• Excellent verbal, written and interpersonal communication skills. 


• Ability to multitask and adapt to change. 


• Ability to act with discretion when handling confidential information. 


• Ability to effectively handle difficult situations and remain calm under pressure. 


• Ability to develop and maintain effective stakeholder relationships. 


• Ability to create, edit, proofread, and format documents/presentations. 


• Basic skills in Word,  Excel, Adobe, and Outlook.