Receptionist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a professional and personable Receptionist to serve as the welcoming face and voice of our organization. As the first point of contact for clients, visitors, and employees, this role is essential in creating a positive and professional experience. The ideal candidate is organized, detail-oriented, and skilled in communication, with the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

• Greet, welcome, and direct visitors in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Notify staff members of visitor arrivals
• Maintain the reception area to ensure a clean, safe, and organized environment
• Manage building access by following security procedures, maintaining visitor logs, and issuing badges
• Maintain and update employee and department directories
• Respond to inquiries or direct them to the appropriate personnel
• Operate and manage the telecommunications system
• Document and communicate actions, irregularities, and ongoing needs to support team continuity
• Provide administrative support to the Office Manager as needed
• Create visitor reports and manage building access requests
• Maintain security badge audit reports and coordinate badge requests with Facilities Management/Office Administration (FM/OA)
• Coordinate visitor meetings in collaboration with Executive Services and FM/OA
• Maintain logs and documentation for incoming and outgoing correspondence
• Support team objectives by completing additional tasks as assigned

Qualifications

• High school diploma or equivalent required
• Prior experience in a receptionist, front desk, or hospitality role preferred
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional demeanor with strong customer service skills
• Proficiency in basic office software and phone systems
• Ability to handle sensitive information with discretion

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.