Receptionist

Job Title

Receptionist

Department

Pastoral > Administrative Services

Reports to (Title)

Campus Administrator

Direct Reports

Type of Position

□ Pastoral (approval required)

□ Non-Pastoral Staff

X Administrative

□ Intern

□ Temporary

□ Seasonal

□ Contractor

Position Function

X Campus Staff

□ Central Staff

Hours: 40+ hours per week

□ Weekends Required

□ Full time

X Part-time

□ Salary

X Hourly

□ Ministerial

Position Code

X General

□ Captain

□ Coordinator

□ Leader

□ Director

□ Executive

Position Summary:

A receptionist is the first point of contact at the offices of Abundant Life Church, so they must maintain a professional and welcoming environment while multitasking to ensure smooth office operations.

A receptionist job involves greeting visitors, managing phone calls, scheduling appointments, and handling administrative tasks like mail, filing, and ordering supplies.

Responsibilities include but are not limited to:

Key responsibilities

· Visitor management: Greet guests and those with appointments, check them in, and direct them to the correct staff member or conference room.

· Communication: Answer, screen, and forward phone calls, and handle office correspondence, including mail and packages.

· Scheduling of Events: Schedule, maintain forms and collect payments for events.

· Administrative support: Perform various clerical tasks such as photocopying, data entry, and maintaining office records.

· Office maintenance: Keep the reception area tidy, monitor and order office supplies, and coordinate with maintenance staff when needed.

Required skills and qualifications

· Communication: Excellent verbal and written communication skills are essential.

· Organization and multitasking: The ability to prioritize tasks and manage multiple responsibilities efficiently is crucial.

· Technical proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is often required.

· Customer service: Strong customer service skills are needed to interact professionally with visitors and callers.

· Soft skills: Key traits include a professional attitude, attention to detail, dependability, and the ability to remain calm under pressure.

· Experience and education: A high school diploma or equivalent is typically required, and some office experience is often preferred.

ALC Ministry Intern Core Values:

Responsible for upholding Biblical priorities and core values of ALC.

Possess a growing personal relationship with Christ.

Models a strong relationship with his or her spouse (if married) and children (if applicable).

Strives to fulfill his or her purpose in life and ministry while demonstrating integrity in words, relationships, and actions.

Strong emotional and relational maturity

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