Receptionist

Job Description

About Quantanite:

Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision.

Website: www.quantanite.com

Please check the details below to understand the job role, requirements and offers

Working Days: 5 days per week as per the duty roster, if required to work on the 6th day, it will be compensated as overtime (OT)

Working Hours: Must be able to work on a rotational basis: 9:00 AM – 6:00 PM or 11:00 AM – 8:00 PM (Monday–Wednesday), and 9:30 AM – 7:30 PM (Thursday–Sunday)

Job responsibilities:

• Sign handover documents at the start and end of each shift, and report reporting time/presence to the Admin Work Group


• Ensure cleanliness and proper arrangement of the front desk area at the start of each shift


• Conduct a daily female washroom inspection to verify cleanliness and adequate supplies, and sign the corresponding checklist


• Monitor office entry, maintain a record of all visitors, and ensure only authorised personnel are permitted entry


• Verify the availability and functionality of front desk equipment (laptop, mouse, scanner, register/logbook, telephone, pen, cooler, remote, keys, and first aid box) and log entries in the register; report any missing items to the line manager


• Check employee ID cards during shift-in to ensure proper identification and compliance


• Promptly notify the relevant department or concerned person upon any guest arrival


• Confirm daily attendance and presence of security guards and cleaning staff


• Escalate any operational issues or difficulties to the line manager and refrain from making independent decisions without managerial approval


• Ensure entry/exit security in the absence of the assigned security guard


• Suspend asset movement in the receptionist's absence, in accordance with policy


• Receive parcels, bills, and official documents, and hand them over to the relevant department with a signed register entry


• Record details of incoming office supplies and other products in the supplies register


• Scan assets using a barcode scanner during all asset movement procedures
  

Required qualification & background:
Bachelor's degree in any discipline

Required experience:
1-2 years of experience in the relevant field (Preferred)

Specific skills/technical expertise requirement:
 Ability to work under pressure

What we offer:

• Competitive Salary


• Festival Bonuses


• Overtime Allowances


• Monthly Allowances (Transportation, Food)


• Paid Sick Leaves & Annual Leaves


• Medical Insurance


• Friendly Environment, Celebratory and Collaborative Culture


• Opportunity for Professional Development


• Regular Team and Organization-wide Event