Receptionist

Manhattan Motorcars has an opportunity to join our team!  We are looking for an enthusiastic, upbeat & professional person to staff our reception desk, greet our valued customers & direct callers to the appropriate destination within our state-of-the-art facility. 

Responsibilities

• Answering dealership group phones, text messages, and emails


• Greeting and receiving prospects and customers in the showroom


• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson


• Working cooperatively with the sales team


• Updating customer records


• Communicates with callers and visitors in a professional, friendly, and efficient manner


• Types memos, correspondence, reports, and other documents


• Assisting in scheduling and confirming sales appointments


• Assisting in the dealer exchange of vehicle process


• Participating in customer satisfaction process


• Participate in customer retention process


• Maintaining dealer records including filing of documents, updating spreadsheets, etc.


• Creating and managing outgoing Fedex envelopes and USPS mail 

Qualifications

• Excellent communication skills


• Outgoing and positive demeanor


• Professional presentation


• Punctual with the ability to handle schedule flexibility


• Maintains a professional appearance

Compensation Range

• $18 / hr - $24 / hr, commensurate with experience.