Job Description - Receptionist



Receptionist (Bilingual Preferred) – City Kia of Greater Orlando


City Kia of Greater Orlando is seeking a friendly, professional, and customer-focused Receptionist to join our team. This is a full-time, hourly position in a fast-paced dealership environment.


As the first point of contact, you will greet customers, set expectations, and help deliver a welcoming VIP experience. We are seeking an individual who enjoys working with people, smiles easily, thinks quickly, and can multitask with confidence.


Responsibilities:




  • Greet and welcome customers professionally and set expectations upon arrival




  • Answer and direct incoming phone calls




  • Schedule sales and service appointments




  • Enter customer information accurately into dealership systems




  • Monitor and respond to internal chats and customer messaging tools




  • Maintain a clean and organized reception area (including coffee station)




  • Assist with basic administrative tasks




  • Work closely with sales and service teams to ensure a smooth customer experience




Requirements:




  • High school diploma or equivalent




  • Customer service experience (automotive experience a plus)




  • Bilingual (English/Spanish) preferred




  • Strong communication, data entry, and multitasking skills




  • Professional appearance and positive attitude




  • Ability to work weekends and some holidays




Benefits:




  • Competitive hourly pay




  • Health insurance




  • Paid time off




  • Opportunities for growth and advancement




City Kia of Greater Orlando is an Equal Opportunity Employer.




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