Receptionist

Overview:

 Team El Cajon is looking for a Full Time Receptionist who is both professional and personable to join our team. The purpose of this role is to ensure customer satisfaction and dealership efficiency. You will do this by fielding phone calls to take accurate messages and relaying them appropriately, scanning paperwork, cashiering parts & service transactions, and assisting with purchase order creations. As a receptionist, you are the face of the dealership and should carry yourself as such. You will do this through professional dress and conduct.? 

Responsibilities:

• Maintain punctuality and reliability by arriving on time, prepared, and in appropriate attire for each scheduled shift.
• Greet and assist customers and visitors promptly
• Answer and route incoming phone calls
• Maintain cleanliness and organization of the reception area
•  Maintain a clean and stocked coffee bar at all times
• Ensure the cash drawer is accurately balanced each day and the cash drop is accurately made each night.
• Cashier all required service and parts transactions
• Scan RO’s, PO’s Parts Invoices, Deal Jackets, Dead Deals daily
• Uphold the dealership’s standards for customer service, professionalism, and ethical conduct.
• Communicate clearly and effectively, demonstrating strong interpersonal skills and a friendly, approachable demeanor.
• Provide consistently high-quality customer service in every interaction.
• Demonstrate strong time management, attention to detail, initiative, accountability, coachability, and follow-through on assigned tasks.
• Take responsibility for personal performance and contribute positively to the overall success of the store.
• Any tasks as needed as directed by Managers and Business Office
   

* Availability evenings and weekends

* Reliable and Organized