Receptionist

Key Responsibilities

The Opportunity

A Receptionist in our community provides a welcoming atmosphere for everyone who enters. In addition to greeting guests, vendors, or anyone arriving, a Receptionist is responsible for maintaining visitor logs and communicating with visitors and those they are looking to visit with. A Receptionist will also answer calls, route phone calls, provide information about the community, and assist with all inquiries made. A Receptionist is the first face people see entering our community and has the privilege of setting the tone for every visit.

What You'll Do

Engagement
Initiate a welcome and inviting greeting for everyone in the community
Determine a guest/visitors need(s) quickly and direct them where to go
Answer phone calls or emails professionally and in a timely manner
Communication

Provide details about guests, their visitation, the community and safety precautions during their visit
Ensure visitor logs, ID badges, and any security measures are followed by anyone within the community
Escalate issues, minor or urgent, to those who need to know.
What You'll Bring

Experience & Education

High School Diploma or equivalent preferred
1-year experience as a receptionist or similar, in a call-center, or administrative environment
Familiarity with Microsoft Office Suite, ability to create and organize documents
Resourcefulness

Proven ability to take initiative with tasks, especially with safety and sanitation
Compassion and caring nature, showing a strong desire to provide comfort to guests/residents
Working effectiveness for organization, with supplies, work areas, files and electronic files.