Receptionist

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Job Description - Receptionist

Description
Receptionist – The Springs at the Waterfront
655 W Columbia Way Suite 602, Vancouver, WA 98660

Welcome to the next generation in senior living, The Springs Living!
Our purpose is to change the way people think, feel, and experience senior living, which starts with changing the way people work in senior living. To accomplish this, we prioritize quality to enhance people’s lives – not only in our services and housing options for independent living, assisted living, and memory care, but also as an employer.
Coming Soon

!

The Springs at The Waterfront is situated along the southern facing Vancouver riverfront and will provide approximately 250 private residences for those 62 and older. This state-of-the-art, 12-story senior living community will offer a variety of floor plans that feature stunning views. Interior spaces are warm and inviting, featuring high-end amenities and services suitable to an urban setting, including secure underground parking. This brand-new community is nothing like you have ever seen, but it is our commitment to compassionate quality care for more than 27 years that is truly distinctive.
Job Description:
The Springs at The Waterfront is seeking a warm, friendly and professional individual that is customer service minded and detail oriented, to join our team as a Receptionist. Here at The Springs Living, first impressions are so important. Our receptionist is the first-person residents, guests and employees see when they arrive and the last person they see as they depart. Your cheerful, warm voice will be appreciated as you answer incoming calls and greet and direct our residents and visitors. Our receptionist is also tasked with special projects and clerical duties; therefore, we’re seeking an individual with a strong combination of intrapersonal and clerical skills. Be ready to “be on stage” and extend The Springs Living values to everyone that calls in or passes by. An ideal candidate has a heart for seniors, a drive for customer service and a passion for doing the right thing.
Responsibilities:
Greeting all visitors - residents, families, vendors and staff - with a smile and by name
Answering a variety of questions from residents, families, vendors and staff with certainty and follow up when necessary
Positively communicating with residents, families, vendors and staff in person, over the phone and via email
Assisting the Business Office Manager and other departments with administrative tasks
Ability to prioritize and handle multiple tasks and maintain calm and composure during periods of high stress
Comfortable responding to emergencies, and stay calm under pressure
Qualifications:
Love for seniors!
Successful record in a customer service/front desk role
Strong computer skills, including the Microsoft Office Suite and various internet platforms
Experience in high end hospitality or hotels a plus
CPR and First Aid certified
Job Type: Full-time
Salary:
The Springs Living provides a competitive compensation package for the Receptionist position, with an hourly wage range of $17.50-$23.50 depending on experience.
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Supplementary Insurance Options
No-cost Telehealth Program
401(k) Matching
Employee Assistance Program
Employee Discounts
Flexible Spending Account
Paid Time Off/Sabbatical
Paid Training
Scholarships
Leadership Training and Coaching
Career Growth
Discounted Healthy Meals and Free Beverages
Access to Gym and Pool (before and after shifts)
Additional Information:
All your information will be kept confidential according to EEO guidelines.

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