Job Details: Serves as the first point of contact for the Raceway division, ensuring a professional and welcoming environment for visitors, customers, and employees. This role coordinates front desk operations and provides administrative support across departments, while supporting onboarding, employee engagement initiatives, and select executive administrative functions such as travel coordination and calendar assistance. The position plays a key role in creating a positive and organized workplace through consistent execution of administrative and engagement-related activities.
Essential Duties & Responsibilities:
Front Desk & Core Administration
Answers and appropriately routes phone calls; greets and assists visitors
Receives, sorts, and distributes mail and deliveries
Maintains front office organization and shared communication areas
Assists with expense reconciliation
Coordinates with vendors for office, building, and service needs
Provides administrative support across departments as needed
Coordinates travel arrangements (flights, hotels, itineraries) for leadership and visitors as needed
Assists with executive calendar scheduling and meeting coordination when requested
Supports preparation for meetings (materials, agendas, logistics)
Helps ensure effective communication flow between leadership and internal teams
HR Support
Coordinates logistics for new associate onboarding (scheduling, materials, workspace setup)
Prepares onboarding materials and ensures required documentation is completed and filed
Supports new hire orientation activities and first-day experience
Tracks onboarding checklists and ensures completion and accuracy
Communicates new hire announcements and supports team integration
Provides administrative support for employee engagement initiatives (wellness, recognition, events)
Assists in planning and coordinating company meetings, events, and activities
Supports communication of internal initiatives and updates
Maintains consistent cadence of engagement touchpoints and activities
Helps foster a positive, organized, and engaging workplace environment
Executive and Operational Support:
Coordinates travel arrangements (flights, hotels, itineraries) for leadership and visitors as needed
Assists with executive calendar scheduling and meeting coordination when requested
Supports preparation for meetings (materials, agendas, logistics)
Helps ensure effective communication flow between leadership and internal teams
Other duties may be assigned
Required Education / Experience/ Skills
High school diploma required; associate degree preferred
2–5 years of administrative, receptionist, or office coordination experience
Strong organizational and time management skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Strong interpersonal and communication skill
Technical Skills
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Experience with expense reporting systems preferred
Familiarity with document management systems and shared drives
Key Measurements
Gross Margin to Budget
Net Sales to Budget
Units to Budget
Meaningful Follow-ups to Budget
Lead & Opportunity Disposition within 60 Days of No Activity
Data Accuracy and Integrity
Travel Requirements
Limited travel may be required for supporting employee engagement.
Salary Range
Competitive Salary Range commensurate with proven experience.
Company Culture:
At Robroy, we pride ourselves on fostering a collaborative, innovative, and inclusive work environment. Our culture is built on mutual respect, trust, continuous learning, and a shared commitment to excellence. We value appreciation and balance, encourage professional growth, and recognize the achievements of our team members.
If you’re excited about this opportunity to join an industry leader and believe you are the perfect fit for our team, we’d love to hear from you. We look forward to reviewing your application and exploring how you can contribute to our continued success.
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