Receptionist/ Administrative - Director of First Impressions

At SSC Advisors, Inc. and SSC CPAs P.A., we pride ourselves on fostering a vibrant, people-centered environment where talented individuals can thrive. We believe the strength of our professional services is rooted in the caliber, mindset, and warmth of the team members who represent us every day.

We are seeking an organized, proactive, and friendly Director of First Impressions to serve as the welcoming face of our Overland Park office and provide essential administrative support across our audit, accounting, and tax teams.

Position Overview

As the Director of First Impressions, you will be the first point of contact for clients, visitors, and team members, delivering upbeat, professional service whether in person, by phone, or via email. You’ll manage the reception area, assist with scheduling and communications, and help ensure smooth, efficient daily operations throughout the office.

Key Responsibilities

• Greet clients and visitors with professionalism and warmth
• Answer, screen, and direct incoming phone calls
• Maintain a clean, welcoming reception area and conference rooms
• Schedule appointments and assist with departmental calendars
• Support tax processing, including scanning, organizing, and routing client documents
• Coordinate with tax professionals and clients to ensure timely collection and delivery of information
• Assist with client communications and documentation
• Provide general administrative support to ensure smooth daily operations

If you're an organized, proactive, and friendly professional who enjoys creating a positive impression, we would love to hear from you!

What We’re Looking For

• 3+ years of recent office experience (required)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Excellent organization and ability to manage multiple priorities
• Prior client-facing or customer service experience (preferred)
• Familiarity with accounting or professional services (a plus)

Schedule & Work Environment

This is a full-time, 40-hour-per-week role, typically 8:00 AM–5:00 PM. You’ll join a supportive, collaborative team dedicated to delivering exceptional service and creating lasting impressions for our valued clients.

• Paid time off (PTO).
• 7 Paid Holidays annually.
• Insurance options: health, dental, vision, and life.
• Provide 100% of the premium of the High-Deductible Health Plan for employee.
• Provide 100% of the Dental Plan for employee.
• Retirement plan, including a 401k and an ESOP.
• Professional Development.