Benefits/Perks
- Competitive salary
- Flexible Schedule
- Great work-life balance
- Paid time off
- Ongoing training/development
- Working with a postive group of people who are all growing and striving to help others and make this world a better place!
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative/Administrative Assistant to join the team at our thriving clinic. You will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. A cheerful disposition, excellent communication and computer skills, and being capable of multitasking are essential. We will train you to be an expert in running an office and as such, this opportunity is an excellent steppingstone to a career in Physical Therapy, Nursing, PA, or Healthcare Administration. As a professional you will know how an office should work!
Responsibilities
- Greet customers as they arrive with a smile and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist patients/clients with paperwork, including intake and consent forms, scheduling, insurance verification, answering questions, explaining what they will be doing, following up on details, helping them arrive and see their program through to full rehabilitation completion. This is very important as you take care of the patient/client throughout.
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of patients/clients throughout their services
- Administrative assistance to CEO and office tasks/projects to assist system development for improved efficiency and production as needed
Qualifications
- Must be a noticeably upbeat and happy person
- Two or more years of experience as a receptionist or similar role (preferred)
- Associates Degrees or Bachelor's degree (preferred)
- Excellent communication skills with a dedicated commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
- Must be available to work for a minimum commitment of 1-2 years
This opportunity is an excellent steppingstone to a career in the healthcare field. As a professional you should know how an office should work!
Welcome to Optimum Health & Wellness
Offering healthy solutions in Ketchikan, Alaska.
At Optimum Health and Wellness Physical Therapy, we strive to provide exceptional skilled physical therapy to the community of Ketchikan.
Our staff is committed to working with patients and their medical providers to establish a hands-on, one-on-one, customized treatment plan to help patients return to their highest level of function in a timely manner.
Join the Optimum Team
Here at Optimum, our motto is: Encouraging, Equipping, and Empowering our community into wellness.
We are PT-owned and operated since 2004, incorporated in 2011 and we are the premier PT private practice in Ketchikan, Alaska. Our owner, Kelly Chick, is one of the leading craniosacral practitioners in the northwest and is advancing diagnostics in physical therapy practice with MSKUS and EMG/NCS testing.
Salary :
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