Job Description - Receptionist - Harrisburg

Purpose: The Receptionist ensures that all visitors are greeted an connected to the other agency staff appropriately. The Receptionist is responsible for handling the front desk and various administrative tasks.



Essential Functions:



  • Answer all incoming calls and transfer callers to appropriate person/department. Refer individuals to other assistance programs that can provide supportive services.

  • Greet and sign in all incoming guests and visitors in a courteous and professional manner. Inform appropriate staff member of the guest's arrival.

  • Process, log, and distribute incoming mail and faxes as they are received.

  • Assist Operations Manager with supply ordering and maintaining inventory.

  • Enter customers contacts into the agency database in accordance with applicable standards and requirements.

  • Other job-related duties as assigned.



Other Qualifications:



  • Bilingual (Spanish) strongly preferred.

  • State Police, Child Abuse, and FBI clearances and Motor Vehicle Driving clearances.

  • Valid PA Driver's License with Insurance.

  • Reliable transportation available daily with the ability to travel within 3-county service region.

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