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Receptionist - Hillsborough

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Job Description - Receptionist - Hillsborough

Serves as initial contact for all callers and visitors to Animal Hospital at the Humane Society of Tampa Bay. This position is the first impression a current or potential client sees or hears. This is a full-time position (40 hrs a week)


DUTIES AND RESPONSIBILITIES:



  • Provide superb customer service

  • Must be well-organized and able to multi-task,

  • Provide a liaison between client, vet technicians and veterinarians.

  • Maintain a professional attitude at all times

  • Being attentive to client and pet needs

  • Identify and work compassionately with clients in various emotional states

  • Work patiently with distressed, frustrated or disgruntled clients

  • Answer phone calls from clients

  • Schedule appointments and schedule procedures

  • Check-in clients

  • Monitor client flow from check-in to discharge

  • Monitor schedule and flow

  • Client call backs

  • Manage record requests between other hospitals and specialty practices

  • Other duties assigned by management.

  • Must be able to lift 50lbs+

  • Hourly Rate $15.00 (with possible increase of up to $3 more within first 9 months)

  • Schedule includes working Saturdays

  • Past experience working with animals preferred.

  • We are not hiring for part-time this is a full-time opening.

  • Please no phone calls.

    No staffing agencies



Original job Receptionist - Hillsborough posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Humane Society Brand

The Humane Society of Tampa Bay is a non profit organization with one vision: Leading the way because every life counts.

Read more about the company

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