ESSENTIAL JOB FUNCTIONS:

1. Answers, screens, and forwards in-coming calls.
2. Records messages and forwards to proper person. Provides basic and accurate information in-person and via phone/email.
3. Schedules appointments for all physicians, return/follow-up visits, and consults/referrals.
4. Completes community care referral forms.
5. Assists in scanning of lab, x-rays, etc.
6. Enters patient information into computer. Keeps established patient’s information current in computer system.
7. Collects patient co-pays, deductible, etc.
8. Maintains patient’s records.
9. Be able to properly use and maintain all equipment in work area.
10. Performs other duties as assigned.

• Strong written and verbal communication skills
• Ability to read and write effectively
• Ability to multitask and manage time effectively when completing several tasks at once
• Strong organizational skills
• Maintain confidentiality of patient and company information
• Strong customer service skills
• Familiar with medical terminology
• Proficient with computers and ability to learn computer software

• Remain in a stationary position for long periods of time
• Occasionally move about the office to access file cabinets, office machinery, etc.
• Position self to maintain files in file cabinets
• Constantly operates a computer and other office machinery such as computer printers, scanner, etc.
• Ability to observe details at close range
• Ability to move boxes, equipment, etc. up to 10 pounds across the office for various needs