Receptionist (PT)

Description

 About St. Theresa Catholic Church
At St. Theresa, our mission is to form disciples who radiate the love and joy of the Lord. Grounded in our core values of having spiritual hunger, a servant’s heart, and joyful hospitality, we welcome everyone into our family—parishioners, volunteers, and guests alike. If you’re passionate about serving others and living out Christ’s love in your daily work, you belong here.

 Position Summary 

The impression of St Theresa Catholic Church, in Belleview, begins with this position. Your smile and welcoming voice will convey the message of our patroness, St Theresa, “Without love, deeds, even the most brilliant count as nothing.”

The Receptionist serves visitors by greeting, welcoming and directing them; notifies company personnel on visitors’ arrival; maintains security and telephone system; performs routine administrative and office support services and basic accounts and recordkeeping duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

• The front desk of a  church is often a weekday caller or visitor’s first experience with the  church community. The receptionist will, therefore, need to present him/herself with a neat appearance and keep the workspace orderly. 
• Accepts all phone calls and walk-ins as a warm and welcoming  representative of the church, answering questions, and directing inquiries appropriately. Treat every visitor, caller, or service person with courtesy, cheerfulness, and respect.
• Must be able to learn other computer software as required by the Parish.
• Maintains Mass Intentions.
• Receives, opens, and distributes mail. Receives and signs for specially delivered packages.
• Applies postage to outgoing mail and prepares it for pickup. Updates Accounting Department when additional postage needs to be purchased.
• Maintains personal contacts, files, and documents.
• Intakes and processes sick calls for the priest as appropriate.
• Checks mail,  e-mail, phone messages, prayer requests, etc., communicating information in a timely manner to appropriate persons.
• Records new members, processes welcome letters for new parishioners, and updates information in the church database.
• Receptionist must relate well with a diversity of persons (Pastoral Staff, Church Leaders, Parishioners and Office Visitors).
• Prepares Sacramental Certificates.
• Records Sacraments in appropriate Sacramental Register.
• Maintains confidentiality in all areas of  responsibility as required.
• Contributes to team effort by accomplishing results as needed.
• Updates parishioner information and uploads videos to Flocknote.

Requirements

 EDUCATION AND EXPERIENCE

High school diploma or equivalent. Three years’ receptionist experience required including two years database experience. Excellent telephone skills and ability to stay calm in stressful situations. Proficiency with Microsoft Office products, including Word and Publisher; knowledge of Parish Data Systems a plus. Solid organization skills and ability to work independently. Bi-lingual in Spanish and English is a plus. Must undergo a fingerprint and background check

LANGUAGE/COMMUNICATION SKILLS

Ability to read and interpret basic correspondence. Excellent interpersonal and organizational skills. Must have pleasant telephone manners and effective communication skills. 

Why Join Our Team?

• Mission-Driven Work:  Live out your faith daily by serving some of the most vulnerable members of our community.
• Supportive Environment: Become part of a warm, faith-filled family that prizes collaboration, respect, and mutual encouragement.
• Growth & Development: Opportunities for professional development, ongoing training, and spiritual formation.