Receptionist Radiology, Roosevelt, Full Time

Job Summary

Provides indirect patient care in the office/clinic setting. Greets and registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient/family, office/clinic staff, and the medical staff. Participates in performance improvement activities.

Duties and Responsibilities

• Demonstrates Competency in the Following Areas:


• Registers all patients, gives new patients medical forms to complete.


• Verifies patient demographic, employment, and insurance information.


• Explains billing policies, collects copayments, and refers patients without insurance to the office/clinic manager.


• Schedules new and return appointments; explains the registration process and gives directions to new patients; may explain procedure preparation to patients.


• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.


• Maintains daily patient log.


• Maintains a good working relationship with office/clinic staff members and physicians.


• Performs other duties as assigned.

Professional Requirements

• Ensures that appearance and personal conduct are professional at all times.


• Excellent attendance record.


• Wears appropriate clothing for job functions. Wears ID badge.


• Works at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff.


• Represents the organization in a positive and professional manner in the community.


• Maintains patient confidentiality at all times.


• Complies with all organizational policies regarding ethical business practices.


• HIPAA compliant