Receptionist - Richland, Washington

Job Title: Front Desk / Receptionist

Location: Richland, WA
Job Type: Full-Time
Schedule: Monday thru Friday, 8a-5p.

Position Overview

We are seeking a reliable, friendly, and detail-oriented Front Desk / Receptionist to join our small clinic team. This role is the first point of contact for our patients and plays a key part in creating a welcoming, organized, and professional environment. The ideal candidate is comfortable multitasking, communicating clearly, and assisting with both front desk and light office upkeep responsibilities.

Key Responsibilities

Front Desk & Patient Experience

• Open and close the front desk at the beginning and end of each day
• Greet patients warmly and check them in for appointments
• Complete patient registration and verify required information
• Collect forms, update records, and ensure accurate documentation

Communication

• Answer and route phone calls in a professional and courteous manner
• Respond to patient inquiries via phone and email
• Communicate effectively with providers and staff regarding scheduling and patient needs

Office & Clinic Support

• Receive and distribute packages and deliveries
• Perform light cleaning and janitorial tasks as needed, including:
• Taking out trash and cardboard
• Keeping front desk and common areas tidy and organized
• Assist with general office organization and day-to-day clinic needs

Qualifications

• High school diploma or equivalent
• Previous receptionist, front desk, or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• Reliable, punctual, and professional demeanor
• Comfortable using computers, phones, and basic office software

What We Offer

• Friendly, supportive work environment
• Consistent schedule
• Opportunity to be part of a close-knit healthcare team
• Competitive pay based on experience