Receptionist (Substance Use Treatment) - Carbondale, IL

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice. You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth. When you join us, you have the opportunity to find both personal and professional fulfillment by aligning your career with your values.

Location: Gateway Foundation Residential Substance Abuse Treatment Facility

• 1080 E Park St, Carbondale, IL 62901

Schedule: Monday - Friday

Receptionist responsibilities: 

• Greeting and directing visitors


• Answering, screening and routing telephone calls and relaying messages


• Responding to routine inquiries, maintaining record keeping and filing systems


• Performing related office duties such as sorting and distributing mail and photocopying and assembling documents


• May assist other administrative staff with assigned work


• Other duties as assigned

Job Requirements:

• High school diploma or equivalent required


• Minimum 6 months of related experience in general office procedures required


• Working knowledge of MS Office software applications (Word and Excel) required

Physical Requirements:

• Ability to sit for extended periods (critical).


• Ability to use a keyboard to enter, retrieve, or transform words or data


• Hearing ability necessary to respond to telephones or pages, and hear speech (critical)


• Ability to communicate with others in person or by telephone, in order to answer questions and provide.

Compensation (based on experience):

• $15.62 - $20.30 per hour


• Gateway Foundation conducts annual reviews including merit increases.

Benefits at Gateway Foundation:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents


• Employee wellness program promoting health and fitness and offering cash-saving premiums


• Employee assistance programs focused on mental health

Financial Wellbeing:

• 403(b) Retirement Plan with 3% employer match 


• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway


• Flexible Spending Accounts for medical and dependent care


• Public Service Loan Forgiveness (PSLF)

Flexibility and Time Off:

• 18 paid time off days per year – accrual rates increase with years of service


• 9 paid company holidays


• Work-life-balance

Personal Development:

• Training & Development Programs


• Tuition Reimbursement - up to $5,250 per calendar year


• eLearning access to online courses that provide CEU’s and job-related training


• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.