Receptionist/Front Desk

We are seeking a full time Receptionist with excellent customer service skills and a winning attitude. 

At Kline Autoworld, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Kline Autoworld is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

What We Offer

• Medical and Dental


• 401K Plan


• Paid time off and vacation


• Growth opportunities


• Paid Training


• Employee discounts on products and service


• Family owned and operated


• Long term job security


• Health and wellness


• Flexible Work Schedule

Responsibilities

• Cashier for parts, service and sales


• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket


• Make change accurately and issue receipts to customers


• Answer phones and direct consumer to the proper department and follow up in a timely manner


• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution


• Operate switchboard telephone system


• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold


• Assist the managers with various clerical duties as needed


• Be friendly, professional, courteous and efficient when working with all customers and employees


• Familiarize yourself with department structures & internal procedures for assisting customers efficiently


• Scanning parts and service invoices


• Handle dispatch calls for transport companies

Qualifications

• Experience with Microsoft Office suite is a plus


• Ability to communicate customers' interests needs and requests to management and sales personnel


• Professional personal appearance