Receptionist/Legal Assistant

Hennessy & Roach, P.C. is a law firm defending employers in Workers’ Compensation and defendants in General Liability matters. H&R is based in Chicago with additional offices in Springfield, Illinois; St. Louis, Missouri; Overland Park, KS; Milwaukee, Wisconsin; Indianapolis, Indiana; Brentwood, Tennessee; and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas, Tennessee, and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.

Successful law firm in downtown St. Louis is seeking a full-time professional Receptionist/Legal Assistant to join our team.  This position requires a highly motivated, organized professional capable of functioning in a fast-paced, challenging legal environment.  This person will not only be the front-line point of contact but will also be responsible for handling a variety of legal documents, mail, correspondence and ensuring proper routing and message-taking procedures for telephone traffic. 

This position is full–time, Monday-Friday: 9:00am – 5:00pm ONSITE 

Position Summary:

The Receptionist/Legal Assistant answers a multi-line switchboard quickly and directs calls. They also greet clients and guests visiting the firm as to ensure a positive perception of the client/guest on his or her respective call/visit. They also assist with opening new files within the office and assisting as needed on various tasks.

Essential Job Functions:

• Answer high volume of calls and maintain rapid response rate according to agreed standards, as well as direct calls quickly and accurately, conveying appropriate information to receiver and ensuring caller has positive experience.
• Maintain standards of guest/client experience, including coordination with the clerks on conference room presentation (stocking, cleanliness, etc.) ensuring a clean and orderly reception area including desk, as well as professional interaction and attire with guests/clients.
• Communicate and liaise with appropriate parties regarding deliveries, arrivals, calls, and requests to enhance efficiencies of operations. (i.e. coordinating deliveries of office supplies or packages in a timely manner)
• Setting up new files in AIM and DMS:
  • Preparing correspondence and pleadings responsive to new files
  • Print file labels
  • Save file materials received in Perfect Law
  • Contacting the Division to obtain and verify case information
  • Accessing CompFile to e-file pleadings
  • Accessing the Missouri Division work comp system to file responsive pleadings
• Other duties as assigned.

• High school diploma or GED (or equivalent) required; Associates or Bachelor’s degree preferred.
• 2+ years of Receptionist or Administrative Assistant experience supporting a law or corporate office.
• Microsoft Office Suite Word and Outlook experience required; Excel and PowerPoint experience preferred.
• Outstanding organizational, interpersonal, and administrative skills.
• Excellent attention to detail with the ability to multi-task.
• Excellent telephone, verbal and writing skills.
• Must be self-motivated.
• Must have the ability to work as part of a team, as well as to work independently.
• Organization, Planning, Attention to Detail, and Dependability.
• Firm and Client Confidentiality required.

Benefits include: Medical, Dental, Vision, Critical Illness, Accident, Group Term life, Voluntary term life, STD, LTD, 401(k)/Roth retirement plan with company match and paid time off.

All your information will be kept confidential according to EEO guidelines.