Job Title: Front Desk Receptionist
Location: Laye’s Tire Service – Avon Park, FL
Position Summary:
The Front Desk Receptionist plays a key role in delivering the exceptional customer service Laye’s Tire Service is known for. You’ll greet customers, handle calls, coordinate service scheduling, and assist with office tasks—all while ensuring our front desk and waiting area are organized, efficient, and customer-ready.
Key Responsibilities:
- Warmly greet customers and create a positive first impression.
- Answer incoming calls, direct inquiries, and accurately relay messages.
- Receive and log incoming parts and products.
- File and organize received invoices.
- Coordinate with service staff to notify customers when orders are ready.
- Process payments on customer accounts.
- Check out customers after Service Advisor approval.
- Schedule and confirm service appointments.
- Maintain an accurate messaging log for internal communication.
- Keep the front desk and waiting area neat, clean, and welcoming.
- Provide administrative support to the office and service teams.
- Reconcile vendor statements to maintain account accuracy.
What We’re Looking For:
- Friendly, outgoing personality with a strong customer-first attitude.
- Excellent phone etiquette and communication skills.
- Dependable, organized, and able to multitask in a fast-paced environment.
- Basic computer and office skills; scheduling software experience is a plus.
- Prior customer service or front desk experience preferred.
- Knowledge of tires or auto service helpful, but not required.
Why Join Laye’s Tire Service?
We’re more than a tire shop—we’re a team that takes pride in honest service, hard work, and treating customers like family. If you’re looking for a hometown atmosphere with professional values, we’d love to have you on board.
Laye's Tire Service is locally owned by Matt & Summer Laye. Since 1958 the Laye's family has helped our customers get back on the road safely with their tire or auto service needs. Visit our convenient location at
1092 Locke Street Avon Park, FL when you need replacement tires, factory scheduled maintenance, or automotive repair services. We have a longstanding reputation for excellence in Avon Park, FL, Sebring FL, Lake Placid, FL Frostproof, FL and surrounding areas. Call
(863) 453-3333 or visit us during our hours of operation every Mon-Fri: 7:00am - 5:00pm.
Salary :
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