Receptionist/Patient Financial Services

**Full Time Position Monday - Friday at our Plains Rural Health Clinic 

Job Title: Receptionist/Patient Financial Services (Full Time)

Department: Business Office

Reports To: Business Office Manager

Position Summary:

Responsible for scheduling patients, answering phones, sending faxes, etc.

Qualifications:

• High School Diploma, GED or equivalent
• 1-2 years clinic experience preferred, but will train the right applicant
• Good verbal and written communications skills
• Good organization/time management skills
• Good customer service skills
• Mathematical ability at a level necessary to accomplish job
• Ability to quickly analyze billing problems and make appropriate corrections
• Knowledge of Microsoft Windows applications such as Word, Excel and 10 key

Responsibilities:

• Meet attendance and punctuality guidelines
• Adhere to dress code; no t-shirts, tank tops, cut offs, flip flops or jeans (with the exception of Friday) are allowed.
• Attend required meetings and in-service programs
• Treat customers and co-workers with respect and courtesy
• Complete mandatory education (i.e. HealthStream courses)
• Adhere to policies and procedures
• Maintain patient and system confidentiality
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
• Responsible for scheduling patients, greeting patients when they arrive and checking them in.
• record all patient charts and payments
• verify proof of eligibility for insurance payments
• have patient complete appropriate forms when they arrive.
• answer phones, relay messages and return calls as necessary.