Recertification Specialist - HUD/LIHTC - TEMPORARY POSITION

JOB SUMMARY

This position is responsible for conducting annual examinations and processing annual certifications of the residents for continued participation in the program. The process entails scheduling appointments, conducting interviews (via phone and in-person), preparing re-examinations and “tenant moving” documents, preparing recertification packets, reviewing participant income, and processing within the housing software system.

ESSENTIAL JOB FUNCTIONS:

• Interviews and processes annual recertifications, move, and interim certifications for program participants.

• Verifies gross family income using the Enterprise Income Verification (EIV) System, employers, social service agencies, and all other verification resources for re-certification of participants.


• Reviews participant's request and prepare files for review, i.e., reasonable accommodation requests


• Maintains participant files as required by HUD and other program requirements.

• Processes initial, annual and interim re-certifications in addition to retroactive rent- calculations while conforming to HUD Housing regulations and guidelines, as well as Federal, State, and City government regulations and guidelines.


• Adjusts the participant rent and housing assistance payment in accordance with HUD regulations.


• Responds to participants and landlord phone calls and emails.


• Performs other related duties as assigned.

MINIMUM REQUIREMENTS:

High School diploma or equivalent, and one (1) year of related experience working in a high-volume service environment with some experience in direct customer contact. Experience working affordable housing helpful; or equivalent training, education, and/or experience.

Knowledge, Skills, and Abilities:

• Skills in customer service, interviewing, and the ability to connect with diverse personalities and backgrounds.


• Skills in the use of personal computers and various software including Microsoft

Office (Word, Excel, Outlook).

• Skills in data entry.


• Ability to multi-task


• Skills in basic mathematics would usually be obtained through a high school education or equivalent.


• Ability to operate various office equipment including fax machine, copier, and phone system.


• Ability to communicate effectively through verbal and written means in e-mails, letters, reports, memos, and personal meetings. Bi-lingual (English/Spanish) communication skills are helpful.

PHYSICAL DEMANDS:

The work is sedentary work that requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also involves regular standing, walking, sitting; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; balancing; stooping, kneeling, crouching, or crawling; talking or hearing. Work requires close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate.

WORK ENVIRONMENT:

Work is typically performed in an office environment.

TRG Management has the right to revise this position description at any time and does not represent in any way a contract of employment.

Job Type: Full-time

Benefits:

• Dental insurance


• Employee assistance program


• Flexible spending account


• Health insurance


• Life insurance


• Paid time off


• Professional development assistance


• Retirement plan


• Tuition reimbursement


• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Enterprise Verification System (EIV): 1 year (Preferred)


• High-volume service environment: 1 year (Preferred)


• Section 8: 1 year (Preferred)

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.