Reconditioning Service Advisor

Join our team as a Vehicle Inventory & Reconditioning Specialist, where you'll play a key role in ensuring all new and used vehicles meet top-quality standards before hitting the sales lot. This position involves vehicle inspection, repair order processing, inventory coordination, and final quality checks to support a seamless sales experience.

Reconditioning Department Service Advisor Compensation and Benefits: 

Reconditioning Dept Service Advisor Competitive Pay: 4.0% of the monthly Individual Gross Repair Order. Expected annual pay is $40,000-$50,000.

Generous Paid Time Off (PTO):We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases overtime. 

Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning. 

Paid Holidays: Hannah Motor Company offers at least 3 paid holidays per year to the Reconditioning Dept. subject to completion of the introductory period and other eligibility requirements as per company policy. 

 Essential Duties & Responsibilities:

• Inspect and Process Vehicles: Receive, inspect, and document new and used vehicles for defects. Initiate repair orders to maintain front lot quality.


• Repair Order Management: Open, book, and close repair orders efficiently to track service and reconditioning progress.


• Inventory Coordination: Direct lot porters to retrieve and deliver vehicle inventory between dealerships, ensuring smooth workflow.


• Workflow Tracking: Oversee the reconditioning process through zone management to optimize efficiency.


• Vehicle Transportation: Load and unload inbound and outbound trucks, ensuring proper handling of all deliveries.


• Software Utilization: Use inventory tracking and reconditioning software to manage vehicle movement and service status.


• Final Quality Checks: Conduct thorough inspections to verify that all vehicles meet high-quality standards before reaching the sales lot.


• Vendor & Service Department Collaboration: Work closely with service teams and outside vendors to meet cycle time goals, ensuring vehicles are retail ready as quickly as possible.


• Lot Walks & Approvals: Conduct regular lot walks to identify, communicate, and gain approval for necessary repairs.


• Departmental Coordination: Maintain seamless communication across departments to ensure all deliverables are met on or ahead of schedule.


• Inventory Issue Resolution: Identify and resolve inventory discrepancies to maintain accurate stock levels.


• Customer Service & Representation: Serve as a professional representative of the company, delivering top-tier customer service both internally and externally.

At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions. 

Dick Hannah Dealerships. Believe in nice.

  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws