Records & Data Specialist

Salary :

$60,000 - 80,000 yearly

Company : Kmrg, Llc

Job Type : Full Time

Raleigh, Nc

Job Description - Records & Data Specialist

ROLE

We are seeking an experienced Records & Data Specialist to support the Work for Warriors North Carolina (WFWNC) program in Raleigh, NC. This role is responsible for maintaining, auditing, and updating program databases to ensure accurate client records, generating reports, and analyzing data to support employment assistance services for National Guard service members, veterans, and eligible family members. The role also includes occasional program coordination and employment support functions as needed.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES
I. Database Operations

Perform database administration to ensure employment data accuracy for WFWNC clients
Input new data and correct existing data errors in the database
Verify data coding aligns with entry system and procedural standards
Apply Salesforce mainframe policy and data code changes
Review, scan, and index records while updating client information
Extract and release information in accordance with established regulations
Maintain Salesforce files (e.g., error audits, log creation, and file purging)
Resolve data inconsistencies and communicate effectively with government customers
Develop solutions to address automation contingency plans
Access automated programs to identify areas for Salesforce improvements

II. Reporting & Compliance

Produce database reports and analyze data for submission to WFWNC Director
Prepare monthly compliance reports reflecting Army Command drilldown items
Generate additional Salesforce reports as requested
Prepare responses to client department questions for government approval
Follow regulations and WFWNC Standard Operating Procedure (SOP) guidance
Safeguard confidentiality of service member Privacy Act and HIPAA information

III. Team Coordination

Set up and share work calendar with WFWNC Director and COR at the start of employment
Update shared calendar with events, meetings, and networking sessions
Apply interpersonal skills to collaborate with internal stakeholders and clients

KNOWLEDGE & SKILLS

Knowledge of Veterans employment initiatives preferred
Knowledge of privacy and data protection protocols (e.g. HIPAA, Privacy Act)
Knowledge of standard office procedures
Ability to interpret general direction and execute tasks independently
Ability to work as a team member, manage time, and prioritize workload with little or no supervision
Ability to analyze data patterns and trends to create comprehensive reports
Ability to exercise sound judgment when handling sensitive and confidential information
Strong organizational and communication skills (written and verbal)

BACKGROUND

Experience in a military career field preferred
Experience coordinating or supporting program or project activities required
Two (2) years of experience in administrative database entry required
Experience using the Microsoft Office Suite proficiently required
Experience maintaining accurate, organized records in digital and physical formats required
Experience using various software programs to maintain database files and prepare reports required

EDUCATION

Bachelor’s Degree or five (5) years of experience in education, counseling, workforce programs, social services, or recruiting required

LOCATION

Raleigh, NC 27607

TELEWORK

Not eligible for telework

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government

CLIENT

Department of Defense

TRAVEL

Travel may be required

WORK HOURS

40 hours
8 hours a day
5 days a week

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Exempt

RELOCATION

Not eligible for relocation benefits

******************

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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Records & Data Specialist

Job Description - Records & Data Specialist

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