Recovery Coach 1

Under the supervision of Program Management, utilizing shared experience, working agency-wide to meet the needs of REN members. By providing support and assistance on an individual basis to set and achieve short- and long-term goals working toward and maintaining their recovery. Responsible for ensuring all services are provided consistently with REN’s philosophy and values.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensures center advisement is conducted on a regular and ongoing basis.
• Provides support to members participating in center activities.
• Maintains the minimum standard of 65% of worked hours in delivering services.
• Maintains records to include required tracking and reporting.
• Documents progress of each member served and submits billing timely utilizing the REN software program, meeting data validation expectations.
• Works in partnership with program management to enhance programs, promote services, and increase membership.
• Maintains positive relationships with clinic staff and leadership.
• Meets program management directives and objectives through department strategic planning.
• Participates in clinical staff meetings, trainings, all-staff meetings, and other activities as required.
• Submits timely and accurate timecards, mileage, and reimbursement requests.
• Completes administrative tasks which may include preparing documents, copying, faxing, and making/receiving REN-related telephone calls.
• May be required to provide transportation to members on an as-needed basis.
• Ensures advisement is conducted on a regular and ongoing basis in the various departments within REN, as required.
• Ensures flexibility with schedule and willingness to accept assignments with little or no previous notice.
• May be required to travel to other REN locations or offsite activities and programs.
• Perform related duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

• Knowledge of the principles of behavioral health recovery and adherence to REN’s philosophy.
• Knowledge of state behavioral health individuals and agency licensure regulations and requirements.
• Ability to maintain confidentiality of information.
• Ability to work under pressure and address events/crises that may develop unexpectedly.
• Intermediate Microsoft Office experience and ability.
• Type 40-45wpm
• Ability to operate a motor vehicle, including both cargo and large passenger vans and other vehicles.
• Ability to apply critical thinking, and sound judgment in an ever-changing environment with multiple and competing priorities.

EDUCATION/LICENSE/CERTIFICATION/EXPERIENCE REQUIREMENTS

• A High School Diploma/GED or higher
• Completion of Peer Support Training and Peer Support Certification preferred.
• Previous service delivery work experience in the behavioral health field.
• A current Arizona Driver's License and a current satisfactory 39-month Motor Vehicle Record (MVR).
• Must be 21 years of age.
• CPR and First Aid certifications
• Tuberculosis test
• Bilingual preferred but not required.