Recovery Coach Coordinator

Program Coordination:

• Assist in coordinating day-to-day recovery coach workflows across Clinical Stabilization Services (CSS) programs to ensure consistency and continuity of services.


• Serve as a primary point of contact for recovery coaches regarding program processes, available resources, and documentation requirements.


• Support onboarding and orientation of new recovery coaches, including workflow training and documentation expectations.


• Monitor completion and timeliness of documentation and communicate trends, gaps, or concerns to program leadership.


• Assist with data collection, tracking, and support of program reporting requirements.


• Attend program and team meetings and communicate relevant updates, changes, and expectations to recovery coaching staff.


• Support effective communication and coordination between recovery coaches and multidisciplinary care teams to promote integrated, client-centered care.

Recovery Coach:

• Provide emotional, peer-based, and social recovery support to individuals accessing Clinical Stabilization Services (CSS).


• Maintain an active caseload and deliver ongoing recovery-oriented support.


• Support individuals in identifying recovery goals and developing personalized recovery and wellness plans.


• Assess barriers to care (e.g., housing, transportation, insurance, engagement) and assist clients in navigating and overcoming those barriers.


• Facilitate linkage and coordination with healthcare providers, behavioral health services, and community-based social service resources.


• Provide overdose prevention education, including naloxone training and distribution, as appropriate.


• Participate in multidisciplinary care team meetings to support coordinated, patient-centered care.


• Conduct outreach and re-engagement activities to support individuals at risk of disengaging from services.


• Document all client encounters, outreach activities, and care coordination efforts accurately and timely in the electronic medical record.

Qualifications: 

• Minimum of two (2) years of experience in recovery support services or a related field. 


• Bilingual (English/Spanish) preferred.


• Must maintain strict confidentiality in accordance with HIPAA and 42 CFR Part 2 standards.


• Engage in quality improvement (QI) activities to support program performance and service excellence.


• Access to reliable transportation as travel between program sites and community locations as required to support service delivery. 

Education: 

• High School Diploma or equivalent required.


• Completion of a recognized Recovery Coach Academy required or ability to complete within the first year of employment.

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.